Technical Writer (Remote) Job49196

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Why You'll Love This Job

You have an uncanny knack for transforming technical knowledge into resources that help system users understand what’s possible, and how to take action. Your abilities are unlike that of the average copywriter, giving that “aha” moment to system users and making it easier for them to accomplish great things. You’re thorough, love being a system expert and always want to know what’s coming next. You stay ahead of the curve, making sure new features and functions are well-documented in advance of release, and tied at the hip with both technical and customer-facing teams.

In your new Technical Writer role at Talentcare, you’ll solve the knowledge gaps for system users, bringing a new level of understanding to internal teams and clients alike. Plus, you will make it easier for everyone to find exactly what they need, because you know that keeping things organized is just as important as the materials themselves.

Talentcare solutions include:
  • HR technology ecosystem, including our proprietary Applicant Tracking System, integrations and career sites
  • Employer brand development and implementation
  • Reputation management on major job boards
  • Creative asset design and recruitment marketing & advertising campaign management
  • Recruitment process design, best practice guidance and monitoring
  • Recruiting support
Technical Writer Job Responsibilities
You will play an important role for technical, client-facing and training teams, joining the team that bridges all paths. Your role is integral to a team that moves at a fast clip, because what good is a system if nobody knows how to use it? Your simple yet thorough writing skills will ensure that every user saves time in their day and feels the “win” of a system that truly works for them. You will:

  • Create documentation for new and existing system features
  • Generate knowledge base documents, as well as training materials for use by the training team
  • Document all new integrations, including Talentcare functions as well as how they work on the integrated system’s side
  • Coordinate with the technical team to garner understanding of upcoming feature releases and timing
  • Organize your schedule and priorities to keep new documentation up-to-date in accordance with organizational needs
Technical Writer Job Qualifications
  • 2+ years in a technical writer position for a SaaS solution preferred
  • Desire and ability to collaborate with both technical and client-facing teams
  • Previous experience keeping a resource library or knowledge base organized
  • Experience with Atlassian (Jira and Confluence) preferred
  • HR technology background is a strong plus
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